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This account is separate from any other Virgin Money accounts you might have, with different sign in details.
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You'll need to register for new sign in details if:
- you're new to our Investments and Pensions Online Service
- you've forgotton your Customer ID and PIN
If you get stuck, you live overseas, or you're the guardian for a junior pension, give us a call on 03455 28 88 88. We'll be happy to help.
A new home for investments and pensions
Our investments and pensions business is being sold to Octopus Money, subject to approval by the Financial Conduct Authority (FCA).
What matters to you about investing?
Take our 2-minute survey to tell us how you feel about responsible investing for sustainability and the environment. You'll help shape how we invest your money in future.
Change to Virgin Money Bond Fund
We have made a small change to the Virgin Money Bond Fund Investment Policy, to better reflect tracking error expectations. Find out more here.
Helpful Information
Stay safe and secure
Criminals use a wide range of methods to commit fraud and scams so to keep yourself safe follow these five rules –
- Never disclose security details, such as your PIN, full banking password or one-time pass code to anyone - even bank staff.
- Don't assume an email, text or phone call is authentic.
- Don't be rushed – a genuine organisation won't mind waiting.
- Listen to your instincts – you know if something doesn't feel right.
- Stay in control – don't panic and make a decision you'll regret.
Its all about taking time to:
- Stop: Taking a moment to stop and think before parting with your money or information could keep you safe.
- Challenge: Could it be fake? It’s ok to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.
- Protect: Contact your bank immediately if you think you’ve fallen for a scam and report it to Action Fraud.
If you'd like to know more, visit our fraud and security pages.